Do auto and homeowners insurance companies share my information about claims and policies? | Consumer Financial Protection Bureau (2024)

FAQs

Do auto and homeowners insurance companies share my information about claims and policies? | Consumer Financial Protection Bureau? ›

Do auto and homeowners insurance companies share my information about claims and policies? Yes. There are specialty consumer reporting agencies that collect information about the insurance claims you have made on your property and casualty insurance policies, such as your homeowners and auto policies.

It's not always known if the other person's insurance company will contact you, but if they do, you will want to not share specific details of the accident. Insurers do share information, which means that other insurance companies can see your claims.

Yes, insurance companies share claims history with each other using databases such as C.L.U.E., which is run by Lexis Nexis and contains claims data from more than 99% of car insurance companies. Insurers can check a driver's claims history using C.L.U.E. if the driver wants a quote.

The majority of insurance companies request a motor vehicle report (MVR) and a comprehensive loss underwriting exchange (CLUE) report to verify the accuracy of a new customer's driving record. When a police officer files an accident report or issues a ticket, that gets included on your MVR report.

Insurance companies check your claims history and your driving record when calculating how much you'll pay for coverage.

Do auto and homeowners insurance companies share my information about claims and policies? Yes. There are specialty consumer reporting agencies that collect information about the insurance claims you have made on your property and casualty insurance policies, such as your homeowners and auto policies.

Insurance companies are well within their rights to scour your social media profile. Keep in mind, insurers aren't looking for photos of your friends, families, or pets.

You should always bear in mind that insurers share information about their clients and their history of claims over insurance databases.

All-payer claims databases (APCDs) are large State databases that include medical claims, pharmacy claims, dental claims, and eligibility and provider files collected from private and public payers. APCD data are reported directly by insurers to States, usually as part of a State mandate.

Car insurance companies don't report your premium payments to the credit bureaus, so your policy won't appear on your credit reports. That said, you can get credit for on-time auto insurance payments on your Experian credit report by adding your insurance bills to Experian Boost^®ø.

What database do car insurance companies use? ›

What Is a Clue Report? A CLUE report is a summary of a person's auto or home insurance claim history that all major insurance companies consult when they take on a new customer. The CLUE database, which is run by LexisNexis, lets insurers see any claims that a new customer has filed within the last seven years.

If you wish to find out what information is held about you on the CUE database, please complete a Subject Access Request form. Alternatively if you wish to contact us regarding a complaint, or any other query relating to these databases, please contact MIB on on 0345 1652803 (freephone) or at dataprotection@mib.org.uk.

Insurance trackers plug into your car using a port typically found below your steering wheel. This is the same connection that a mechanic uses to read your car's computer data and discover any problems with your vehicle. The insurance company's device also reads your computer's data.

How many homeowners claims is too many? Generally, if you haven't filed more than one non-catastrophic loss claim in three years, and have no liability losses in three years, you may still be eligible for coverage. Two claims in five years may drive up the cost of your coverage.

While insurance companies go to great lengths to tout their trustworthiness, the sad fact is that they only pay claims because they legally have to—not because they want to. They will do whatever they can to pay as little as possible.

LexisNexis® Risk Insights Score

Risk Insights Score uses some of the data from the LexisNexis® Risk Insights dataset to create an insurance risk score. Insurers may use this at quote or renewal or when you make a claim as one of the factors to help inform their risk assessment.

While the insurance company may follow you at any time, there are certain times where it is most likely to occur. We typically see insurance companies conduct surveillance around claim-related appointments.

Look for settings like “Data Privacy” or “Data Usage.” When possible, opt out of sharing any data with third-parties, or for behavioral advertising. As annoying as it may be, it's important to read carefully here so you don't accidentally disable something you want, like a car's SOS feature.

Can the insurance company see your location? If the insurance company can access your GPS data, they may be able to track your location. However, they're more likely to be concerned with how you drive, rather than where you drive.

GM, however, was not the only automaker selling data to LexisNexis or Verisk. Times reporters found that Kia, Mitsubishi, Hyundai, and both Honda and its Acura luxury arm all have similar programs.