The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 521 |
| Houston, TX | 373 |
| Washington, D.C., DC | 247 |
| Philadelphia, PA | 243 |
| Seattle, WA | 239 |
| Atlanta, GA | 216 |
| Denver, CO | 203 |
| San Francisco, CA | 147 |
| Sacramento, CA | 139 |
| Indianapolis, IN | 137 |
| Orlando, FL | 135 |
| Miami, FL | 129 |
| Boston, MA | 122 |
| Detroit, MI | 117 |
| Portland, OR | 113 |
| Minneapolis, MN | 107 |
| Brooklyn, NY | 99 |
| Jacksonville, FL | 91 |
| Oakland, CA | 88 |
| Littleton, CO | 86 |
| Salt Lake City, UT | 83 |
| Baltimore, MD | 82 |
| Pittsburgh, PA | 69 |
| Tampa, FL | 63 |
| New York City, NY | 59 |
| San Jose, CA | 58 |
| Reno, NV | 46 |
| Tacoma, WA | 46 |
| Saint Paul, MN | 40 |
| Albuquerque, NM | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Zio (@sinefeu5) reported @Xfinity scheduled a called with one of your agents and he couldn’t even explain my bills...then he hung up the phone. Great customer service 👍🏾
- Zach🏔 (@zachb1303) reported
@comcast you have got to be THE worst ISP ever lmao
- Jeff Watson (@jeffwatson22) reported
@PurgeGamers I’ve never even thought to shop specifically fiber providers, just people like Comcast and ATT. Who did you go with?
- FN GetRidOfThatBaby (@itjustwontlast) reported
@comcast @Xfinity why is your internet so ******* awful in my area, on god yall trying to keep me down.
- Shatter (@Shatter242) reported
@attritionorg @Xfinity @PWTooStrong My favorite remains a security DVR I had to set up that truncated all passwords longer than 8 characters. It was so stupid, you put in a long pass, it stored first 8. If you typed long pass, it failed, and required ONLY the 8 character.Oh, and admin credentials were hard coded.
- Rm (@ryanp2tex) reported
@Xfinity Yep, all day, no eta for fix, was down all day on Dec 28th too, sorry I scheduled a call with Centurylink, I cant just not work with comcast feels like it
- Rm (@ryanp2tex) reported
@Xfinity Yes but there is no eta, its been down all day. It was down all day on Dec 28th, I’ve already scheduled an appointment from Centurylink. I can’t rely on Comcast for a connection I need for work. This is the 6th or 7th outage in the past 12 months.
- 𝓙𝓾𝓷𝓪🌱🌻🏴 (@elljuna) reported
@chase_roper Please help! I want to replace tv/internet/phone with internet only service, but I have such a hard time managing conversations w CS due to chronic illness-related brain fog. Comcast is the only internet provider in my area and I'd like to know what to say to get the best deal.
- OneEyedNorseman (@EmilGson) reported
@KokopelliEnt @chase_roper No way in hell that will work on Comcast’s choked to death cable lines. 25mb/s is only down. Up is like 1 . Even with my overpriced 400mb/s it can still run into throughput issues cuz their infrastructure just isn’t good. 25/25 might work on a fiber line.
- CaneGang85 (@CGang85) reported
Anybody else having Xfinity issues today??
- Todd Gore (@toddagore) reported
@comcast I would like to get a message to comcast management. I want Fox and it's sister channels removed from the channel line up due to their support and encouragement of the attack on capitol hill.
- Todd Gore (@toddagore) reported
@comcastcares @Xfinity I would like to get a message to comcast management. I want Fox and it's sister channels removed from the channel line up due to their support and encouragement of the attack on capitol hill.
- Dr.Stpaulguy_7 (@7Stpaulguy) reported
@ComcastILLINOIS Comcast sucks donkey *****
- Tatyana👑 (@iamtatyy) reported
Xfinity got some wack *** mobile service 🙄🥴
- Shatter (@Shatter242) reported
@attritionorg @Xfinity @PWTooStrong ..and yes, freely available via google from the model number that was proudly on the public facing landing page on the http server (no s).The security company couldn't figure out why we had problems with this."We've never had any problem with it.""THERE'S NO LOGGING""Logs?"
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